❖ GENERAL

What is EKS?

EKS is a New Orleans-based fashion label focused on limited-run collections and sensual wardrobe essentials. We blend artistry, functionality, and philosophy — rooted in the ecstatic, the ephemeral, and the handmade.

Where are your garments made?

Every piece is made in-house or in collaboration with a small network of local artisans in New Orleans. Ethically produced. No mass manufacturing.

Do you restock items?

Most items are limited edition and may not be restocked. However, our Core Collection of essentials is designed to be available seasonally. Sign up for early access to avoid missing out.

❖ CORE COLLECTION / PRE-ORDER

What is the Core Collection?

The Core Collection is a selection of stretch organic cotton basics designed for everyday wear with an edge. These pieces are form-fitting, breathable, and intentionally cut — your second skin.

How does pre-order work?

Pre-ordering reserves your piece before production begins. We produce based on demand, which minimizes waste and ensures your garment is made with care. Once your order is placed, please allow 2–4 weeks for delivery.

Can I cancel or change my pre-order?

Orders can be modified or canceled within 24 hours. After that, all sales are final due to the made-to-order nature of our process.

❖ SHIPPING & RETURNS

Do you offer returns or exchanges?

Because each piece is made-to-order, we do not accept returns or exchanges at this time. Please consult the size guide or reach out with questions before purchasing.

When will my order ship?

Orders ship within 2–4 weeks, depending on volume. You’ll receive a shipping confirmation once your piece is on the way.

Do you ship internationally?

Yes. International shipping is available and calculated at checkout.

❖ FIT & CARE

What size should I order?

Please refer to our [Size Guide] or reach out directly for assistance.

How should I care for my garment?

Most pieces can be machine washed cold and tumbled on low.

❖ CONTACT

I have a question that isn’t listed. How can I reach you?

Email us at eksconcepts@gmail.com and we’ll get back to you as soon as possible.